The Hendersonville Police Department is asking for feedback on the services the agency provides to the community. A short survey will be available online for the next two months where community members can give input on their interactions and observations of the department.
“We are committed to serving with excellence and one way we accomplish this is seeing how well we are doing and what we can do to improve,” said Hendersonville Police Chief Blair Myhand. “The survey gives us an opportunity to gauge how the public views the quality of service we are providing.”
Chief Myhand explained the department launched a PowerEngage community engagement system last year that asks callers and those directly interacting with staff on calls to provide feedback via text surveys specific to their incident or report. This online survey is not tied to a specific police response, has a broader set of questions, and is open to any community member who would like to give input.
The survey is being conducted as part of the police department’s Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation process.
Visit https://publicinput.com/hpd2023 to provide feedback before September 30th. A survey in Spanish is also available at https://publicinput.com/hpd2023spanish.
